Acceptable Use Policy

Purpose and Scope

This Acceptable Use Policy ("AUP") governs your use of PrayersOutreach services, including our website, MyMiracles platform (when available), and all related services. This policy is designed to ensure our services remain a safe, respectful, and supportive environment for all users.

By using our services, you agree to comply with this AUP in addition to our Terms of Service and Privacy Policy.

Our Community Values

PrayersOutreach is built on the foundation of respect, compassion, and spiritual support. We welcome people of all faiths, backgrounds, and beliefs. Our community values include:

• Respect: Treating all community members with dignity and kindness
• Inclusivity: Welcoming people from all spiritual traditions and backgrounds
• Compassion: Offering genuine care and support to those in need
• Privacy: Protecting the anonymity and confidentiality of all users
• Authenticity: Engaging with sincerity and genuine intent
• Safety: Maintaining a secure environment free from harm and harassment

Acceptable Use Guidelines

General Website Use

You may use our website to:

• Learn about our mission and values
• Contact us for legitimate purposes
• Explore volunteer opportunities
• Access spiritual resources and devotional content
• Share our content for personal, non-commercial purposes

MyMiracles Platform (When Available)

When using MyMiracles, you may:

• Submit anonymous prayer requests for legitimate spiritual support
• Offer genuine prayer and spiritual encouragement to others
• Participate in community prayer initiatives
• Share appropriate spiritual insights and encouragement

Communication Guidelines

All communications should be:

• Respectful and considerate of others
• Appropriate for a spiritual and family-friendly environment
• Honest and authentic
• Supportive and encouraging
• Free from personal attacks or harassment

Prohibited Activities

Content Violations

You may NOT post, transmit, or share content that:

• Is hateful, discriminatory, or promotes intolerance based on religion, race, gender, sexuality, or other characteristics
• Contains profanity, vulgar language, or sexually explicit material
• Promotes violence, self-harm, or illegal activities
• Is false, misleading, or deceptive
• Violates the privacy or rights of others
• Contains spam, advertising, or commercial solicitations
• Includes personal identifying information (for privacy protection)
• Promotes extremist ideologies or hate groups

Behavioral Violations

You may NOT:

• Harass, bully, or intimidate other users
• Attempt to identify anonymous users or breach their privacy
• Impersonate others or misrepresent your identity
• Engage in trolling or deliberately disruptive behavior
• Attempt to convert others to specific religious beliefs through aggressive proselytizing
• Use our services for dating, romantic relationships, or inappropriate personal connections
• Solicit money, donations, or financial support from other users

Technical Violations

You may NOT:

• Attempt to hack, compromise, or gain unauthorized access to our systems
• Use automated tools, bots, or scripts to access our services
• Distribute malware, viruses, or other harmful code
• Attempt to overload or disrupt our servers
• Reverse engineer or attempt to extract our source code
• Circumvent security measures or access controls

Special Guidelines for Prayer Requests

Appropriate Prayer Requests

Prayer requests should be:

• Genuine requests for spiritual support and prayer
• Respectful of the sacred nature of prayer
• Appropriate for a diverse spiritual community
• Free from personal identifying information
• Focused on healing, guidance, comfort, or spiritual growth

Inappropriate Prayer Requests

Do NOT submit requests that:

• Seek harm to others or revenge
• Promote illegal activities or unethical behavior
• Are primarily commercial or promotional in nature
• Contain graphic descriptions of violence or trauma
• Are intended to test or mock the prayer process
• Violate the privacy of others by sharing their personal information

Reporting Violations

If you encounter content or behavior that violates this Acceptable Use Policy, please report it to us immediately:

All reports will be reviewed promptly and handled with appropriate confidentiality.

Enforcement and Consequences

Our Response to Violations

When violations of this AUP are identified, we may take the following actions:

• Warning: First-time or minor violations may result in a warning
• Content Removal: Violating content will be removed from our platforms
• Account Suspension: Temporary restriction of access to our services
• Permanent Ban: Complete removal of access for serious or repeated violations
• Legal Action: Involvement of law enforcement for illegal activities

Factors in Enforcement Decisions

We consider several factors when determining appropriate responses:

• Severity and nature of the violation
• Intent behind the violating behavior
• History of previous violations
• Impact on other community members
• Willingness to correct behavior and follow guidelines

Appeals Process

If you believe enforcement action was taken in error, you may appeal by:

• Contacting us at appeals@prayersoutreach.org within 30 days
• Providing a clear explanation of why you believe the action was incorrect
• Including any relevant evidence or context
• Demonstrating understanding of our policies and commitment to compliance

Appeals will be reviewed by a different team member than the original enforcement decision.

Updates to This Policy

We may update this Acceptable Use Policy to reflect changes in our services, community needs, or legal requirements. Updates will be posted on our website with a revised date.

Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us

If you have questions about this Acceptable Use Policy or need clarification on any guidelines: